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1 11, 2018

How to Reduce Diagnostic Time Whilst Increasing First Time Fix

By | November 1st, 2018|Automotive Information|Comments Off on How to Reduce Diagnostic Time Whilst Increasing First Time Fix

Would You Like to Know a Secret? John Batten explores what's required to create great technicians, and how to do this in your business. 2019 is almost upon us, and if you’re anything like me you’ll be thinking 'where has this year gone?' You’ll no doubt have had moments of technical greatness in your workshop and [...]

19 10, 2018

How’s the Health of your Business?

By | October 19th, 2018|Automotive Information|Comments Off on How’s the Health of your Business?

Is your business idling, accelerating or stuck on the hard shoulder? How’s the health of your business? In my line of work I meet a lot of great garage owners. Dedicated men and women, all committed to repairing their clients vehicles to a high standard. They’re intelligent, hard working and persistent people many of which have [...]

5 09, 2018

7 Tips For Success With Fault Codes

By | September 5th, 2018|Automotive Information|Comments Off on 7 Tips For Success With Fault Codes

Johnny’s Top Seven Tips For Success As you may know I’m a huge fan of process. Wherever you find success you’ll be sure to find a well devised system along with a tried and tested process that has paved the way to glory. This has never been more evident than within our world of fault finding, [...]

30 08, 2018

Do You Have a Business or Profitable Job?

By | August 30th, 2018|Automotive Information|Comments Off on Do You Have a Business or Profitable Job?

The BIG Question It’s a favourite of mine, and one we ask of all garage owners that join the Auto iQ business development program…. “Do you have a business or a profitable job?” Not sure which one you’ve got. Carry on reading. That questions a doozie and is often met with a few seconds of silence [...]

17 06, 2018

Your Profitability and How to Increase It

By | June 17th, 2018|Automotive Information|Comments Off on Your Profitability and How to Increase It

Johnny Batten let’s you in on three secrets you can implement today to drive your business forward. Many of you know my love for all things technical but I have another passion - building businesses. I’ve been incredibly fortunate to have spent my most of my career running and owning independent automotive repairers. I’ve started, built [...]

21 04, 2018

How Can You Test What You Can’t See

By | April 21st, 2018|Automotive Information|Comments Off on How Can You Test What You Can’t See

How Can You Test What You Can’t See? Life as a business owner can often be as challenging as it is rewarding, in fact overcoming these challenges is half of the reward for many, especially when it comes to accurately diagnosing the undiagnosable. Many businesses build a reputation on the local knowledge that they’re able to [...]

11 03, 2018

Do You Use a Scope to Reduce Diagnostic Time?

By | March 11th, 2018|Automotive Information|Comments Off on Do You Use a Scope to Reduce Diagnostic Time?

It’s All Very Scopetastic! It’s been an interesting few weeks down at Auto iQ HQ and after my last article discussing the merits of 'growing over buying' technicians I received a few phone calls looking for my views on the most productive path to technical enlightenment. Whilst I’m not sure that it’s possible to reach a [...]

6 11, 2017

Plain Sailing

By | November 6th, 2017|Automotive Information|Comments Off on Plain Sailing

A Quick Recap OK... My previous article outlined the need for your business to have a clear marketing message ensuring you attract the right clients. You know the ones.... they trust you, trust that you have their best interests at heart and are willing to work with you rather than question all that you do in [...]